Artificial intelligence (AI) is evolving rapidly, and with the new EU AI Act, it is now more important than ever for businesses to ensure a responsible and transparent use of AI technology.
At Woba.io, we utilize AI to provide intelligent summaries and recommendations through our closed API integration with ChatGPT. But what does the new AI Act mean for us – and for you as a customer? In this blog post, we take a closer look.
The AI Act: Key Points
In 2023, the EU adopted the AI Act, making it the world’s first comprehensive legislation on artificial intelligence. The purpose of the Act is to balance innovation with security, ensuring that AI is used responsibly while protecting citizens’ rights.
The Act classifies AI systems into four risk categories:
🔹 Minimal or no risk – AI that does not require regulation (e.g., autocorrect, recommendation algorithms in streaming services).
🔹 Limited risk (effective from August 2, 2026) – AI systems that must comply with transparency requirements (e.g., chatbots and AI-generated content, which must be labeled as AI-created).
🔹 High-risk (effective from August 2, 2026/2027) – AI impacting critical areas such as healthcare, employment, and education, requiring extensive documentation and risk management.
🔹 Prohibited AI systems (effective from February 2, 2025) – AI that poses a threat to citizens’ rights (e.g., mass surveillance and AI-based social scoring).
How Does Woba.io Use AI?
At Woba.io, we use AI to summarize data and provide recommendations, enabling our customers to gain the best insights from their employee data. AI helps identify trends and suggest actions, but it never replaces human judgment – it is a tool, not a decision-maker.
Our AI solution falls under the “limited risk” category, meaning we must ensure transparency in how we use AI. Specifically, this means we:
✅ Clearly indicate when AI has generated a summary or recommendation.
✅ Ensure that all decisions are subject to human review.
✅ Protect your data in compliance with GDPR and the AI Act.
What Does This Mean for You as a Customer?
The new AI Act ensures that, as a Woba.io customer, you can trust that our AI solutions comply with all regulations. We actively work to guarantee:
✔️ Transparency – you always know when and how AI is used in the platform.
✔️ Accountability – we apply AI in an ethical and secure manner.
✔️ Data protection – we adhere to GDPR and the AI Act’s guidelines to safeguard your data.
The Future of AI in Woba.io
The AI Act is a significant milestone that helps establish clear guidelines for the use of artificial intelligence. At Woba.io, we see this regulation as an opportunity to strengthen trust in AI, allowing us to continue developing innovative solutions – in a responsible way.
Would you like to learn more about how we work with AI and compliance? Feel free to reach out for a conversation!
Peter Egel Møller
Data Protection Officer (DPO)
Woba.io