A guide to reading the data in the Overview
The overview is a tool that can be used to get a quick and comprehensive picture of a survey before diving into the details. This article will explain and elaborate on how to read and interpret the information in the Overview, focusing on the following points:
- Woba's 5-point scale
- Response distribution and percentage
- Change over time
- Benchmarking in the Overview
It is recommended that you read the introduction to the Overview and how we measure and calculate data before reading this article.
Woba's 5-point scale
Most surveys in Woba are rated on Woba's 5-point scale and displayed as a color-coded smiley or interactive field with an associated scale from 0-4. In the overview, this scale is used in the Total score, as well as to show how each individual department or category performs.
A score in the range 0-2.5 is in the red category Priorities, which indicates that there are most likely conditions at the workplace or in the work that the employees are dissatisfied with.
A score in the range of 2.6-3.0 is in the yellow Keep an eye out category, which indicates that there are conditions in the workplace that should be watched.
A score in the range of 3.1-4.0 is in the green Strengths category, which should be understood as positive resources that promote employee happiness and productivity at work.
The number in the Total score should be understood as the total score for the entire company or the selected filtering. This score is displayed based on an average calculated for all questions and categories in the survey.
There is also an overview of how the chosen departments performed in the survey on category level.
The list is ranked according to suggested priorities, with the areas you should pay extra attention to shown at the top.
Response distribution and percentage
The score displayed in the Response Distribution is based solely on the number of employees who responded predominantly positively, neutrally, or negatively to a survey.
An employee has responded positively to a question by choosing one of the two happy smileys 
, neutrally by choosing the neutral smiley 
and negatively by choosing one of the two angry smileys 
.
The percentage figure must be understood as the percentage of employees in the relevant category of the answer.
Benchmarking in the Overview
You can select a Benchmark survey in Filters. This provides a basis for comparison, such as making it possible to compare with previous results.
In the total score, you can see Change since the last survey when you have selected a Benchmark survey. This shows how much the total score has changed since the benchmark survey. It is also possible to compare with the average for the industry if there is data for this.
You can also see the change since the last survey at the category level under Recommendations. If you click on one of these, you will be shown an overview of the category's questions
At the bottom of the overview, you can benchmark the departments that are performing well or poorly with the company average. This is displayed next to each individual department. If you click on one of the departments, you will be taken to the Risk Map, where you can see the department's change since the last survey.