3rd Party Services 01.11.2024

This page provides information about the sub-processors that Woba has engaged in accordance with its Data Processing Agreement

 

Last updated: 1 November 2024

This page provides information about the sub-processors that Woba has engaged in accordance with its Data Processing Agreement to provide processing activities on customer’s personal data on behalf of customers.

Woba will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates, Woba will notify you by email of changes to this page.

At the commencement of the data processing agreement, the data controller has approved the use of the following sub-processors. Woba utilizes EU-based sub-processors that exclusively process data within the borders of the European Union or sub-processors that have adopted the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

https://www.dataprivacyframework.gov/s/

Minimum  sub-processors 

Company Name

Address

Purpose

Transfer mechanism

Aiven Oy

01.03.2018

Antinkatu 1, 6th floor,

00100 Helsinki, Finland

Aiven hosts the data processor's database.

The company is Finnish, and the data is hosted on servers provided by UpCloud, another Finnish company. It is physically located in Frankfurt, Germany.

Compliance

Services are ISO 27000-series, GDPR, CCPA, HIPAA and PCI-DSS compliant. We also provide ISAE 3000/SOC2 Type II reports. 

Technical feature

  • ISAE 3000, ISO27K, GDPR, CCPA, HIPAA and PCI DSS
  • Automated security update
  • Annual Security Testing

More information

Aiven Security

 

Heroku (a Sales force Company)

01.06.2018

The Landmark

@ 1 Market St.

Suite 300 San

Francisco, CA

94105, USA

Hosting of the platform (not data)

The company is American, and the data is located in the "Region: EU" in Frankfurt, Germany. Heroku is hosted by Amazon Web Services in the eu-central-1 region and falls under EU legislation.

Compliance

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1
  • FISMA Moderate
  • Sarbanes-Oxley (SOX)

More information

Heroku Security 

 

Active Campaign LLC owner of “Postmark”

01.06.2018

 

1 N Dearborn St FL 5 Chicago, Illinois 60602-4349

 

The company is used as an email service to send out invitations for signing up or logging into Woba. Postmark does not store a complete address book but serves as a relay.

USA

Google

01.04.2016

1600 Amphitheatre Parkway, Mountain View,

CA 94043, USA

The data processor uses Gmail for support or other email communication.

EU

Scalingo SAS

08.12.2024

13 rue Jacques Peirotes67000 Strasbourg

France

SIRET 80866548300018

Hosting of the platform (not data)

Scalingo is a French company. Scalingo hosts data in France with partner Outscale which belongs to Dassault Systèmes.

We are moving from Heroku to Scalingo a 100 % European company

 

Compliance

ISO 27001

HDS Certification

Security

Scalingo Security

 

 

Modular sub-processors 
Sub-processors may be used by a Customer as part of the Woba Services (if Woba AI is activated by the customer).

Company Name

Adresse

Purpose

Location

Open AI  EU

Processing of data by Azure OpenAI Service (e.g. ChatGPT) in order to provide artificial intelligence capabilities in relation to action- plans, recommendations, and analytics.

Not applicable for GDPR compliance.

EU SCC