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Premium and Professional Service Offerings

Below is an overview of all the services and support your service hours can be used for, including optional add-ons.

Our service concepts are designed for organizations that want more than just a platform – they want guidance, direction, and measurable impact.

With both Premium and Professional, you gain access to dedicated advisory support and flexible use of hours across our services. The difference lies in the scope, strategic depth, and level of specialist involvement.

Premium includes 15 hours annually and is designed for companies that want ongoing sparring, optimization, and follow-up. The hours can be freely distributed across the different service offerings as needed, as long as the total number of hours is not exceeded.

Professional includes 30–50 hours annually and generally allows access to all services available in Premium. In addition, Professional provides access to more specialized initiatives, including:

  • Deep dive analyses

  • Strategic workshops

  • In-person presentations for employees, leadership, or the entire organization

Professional is relevant for companies seeking a more strategic partnership and that actively work with culture, wellbeing, and organizational development.

Both packages are flexible. Hours can be used across services and prioritized according to your current needs and business focus. In addition, individual services can always be purchased as add-ons if the need arises.

Included in Premium Service

(max. 15 hours annually)

Product and System Support

Support and advisory related to organizational setup:

  • Setup, editing, and deletion of employees

  • Setup, editing, and deletion of departments

  • Setup, editing, and deletion of administrator access and permissions

  • Setup and maintenance of benchmarks (departments, surveys, and question frameworks)

  • Survey planning

  • Setup of invitations and reminders

  • Setup of welcome text

  • Setup, adjustments, and editing of question frameworks

  • Sending test surveys

  • SSO/AD integration troubleshooting

  • API integration troubleshooting

Training and Onboarding

  • Onboarding of new company administrators

  • Webinars for department administrators

  • System walkthrough and technical Q&A

Professional Advisory and Guidance

  • Question framework content and research

  • Results review for HR and executive management (high level)

  • Results review for managers (high level)

Included in Professional Service

(min. 30–50 hours annually)

Professional generally includes access to all services from Premium.

In addition, Professional includes access to more specialized initiatives, including:

  • Deep dive analyses (25 hours)

  • Strategic workshops (12 hours)

  • Joint workshop for managers and employees (12 hours)

  • Workshop for the Work Environment Organization (AMO) and potentially leaders (12 hours)

  • In-person presentations for employees, leadership, or the entire organization (5 hours)

Woba Consultant Services (Add-ons)

  • Workshop for the executive leadership team

  • Facilitation or presentation for the annual work environment discussion

  • Individual leadership sparring (1:1 format)

  • Action plan lab

  • Facilitation of the annual work environment day

  • Leadership courses

Predictive People Analytics Reports (Add-ons)

  • People ROI Forecast Report & Presentation

  • Deep Dive Insights Report & Presentation

  • Deep Dive Impact Report & Presentation