Survey Designer

🎯 What can you do with the Survey Designer?

• Get started with Woba’s templates and questions – use our research-based survey frameworks and validated questions as a solid foundation, and customize as needed

• Add and edit questions – choose from Woba’s validated library or write your own

• Add multiple languages – Woba supports 16 pre-translated languages

• Manage anonymity thresholds and result visibility

• Design conditional or mandatory questions

• Test, duplicate, and export surveys

📚 Use Woba’s templates and question library

To help you get started quickly, Woba offers a range of ready-made templates for different use cases – such as workplace assessments (APV), engagement, onboarding/offboarding, one-on-one reviews (MUS), and leadership evaluations.
You’re free to adapt and combine questions to match your unique needs.

Woba’s question library also provides access to research-backed questions designed to promote well-being and prevent employee disengagement – ready to use.

🔒 Locked questions – and why we use them

Some questions in Woba are locked, meaning the wording and rating scale cannot be modified. This ensures your data can be benchmarked against other companies and compared over time.

You always have the option to disable or delete a locked question if it’s not relevant for your current survey.

 Learn more: What is a locked question?

 

❓ Ready to dive in?

Here you'll find step-by-step guides for all the key features of the Survey Designer:

• How do I create a survey template?
• Which survey framework should I choose?
• How do I create a question?
• What is a locked question?
• How can I edit a question?
• How do I add multiple languages?
• How do I use Woba’s question library?
• How do I delete or disable a question?
• How do I make a question mandatory?
• How do I make a question conditional?
• Where can I set the anonymity threshold for a questionnaire?
• Can I export my survey template?
• How do I make a copy of my questionnaire?
• How do I test a survey?
• What settings can I configure in a survey template?
• How do I create a 1:1 (MUS) survey?

 

 

FAQ

How do I create a survey template?

You can create a new survey template by navigating to Surveys → Designer in the left-hand menu. From there, click "Create your own template."

We recommend starting with one of Woba’s ready-made templates, as many relevant questions are already included. Woba offers templates for Workplace Assessment (APV), Engagement, Onboarding/Offboarding, 1:1 Development Reviews (MUS), and Leadership Evaluation.

 

Which survey framework should I choose?

The choice of survey framework depends on the challenges and opportunities your organization wants to address.
Do you want to reduce employee turnover, prevent stress, or improve the physical work environment? Then it’s important to choose a framework that supports exactly that.

At Woba, we offer several role-based survey frameworks, each designed to give you precise and action-oriented insights.

🔍 Overview of Woba’s most common survey frameworks

1. Engagement & Well-being

Ideal if you want to strengthen motivation, job satisfaction, and employees' connection to the workplace.
High engagement is closely linked to reduced sick leave and improved retention.

Best for:

• Preventing stress

• Increasing employee satisfaction

• Retaining talent

2. Workplace Assessment

Want to approach your workplace assessment (APV) in a structured and effective way?
With Woba’s APV templates, you can easily collect feedback, identify risks, and launch proactive initiatives – all in one solution.

Best for:

• Conducting and following up on workplace assessments (APV)

• Gaining insight into physical and psychological work environment

• Meeting legal requirements and ensuring compliance

3. Leadership & Communication

Strong relationships and clear communication are essential for a healthy work environment.
This framework helps uncover how employees perceive their direct manager and internal communication.

Best for:

• Developing leadership skills

• Strengthening feedback culture

• Preventing misunderstandings and conflicts

4. Stress & Workload

This framework explores how workload, expectations, and breaks affect employee well-being.

Best for:

• Early intervention against work-related stress

• Preventing sick leave

• Understanding organizational work conditions

🔄 Combine survey frameworks

Often, it makes sense to combine elements from multiple frameworks to get a more nuanced and holistic picture.
Woba’s team is here to help you tailor the best combination – based on your goals and company culture.

👥 Involve the right stakeholders

To ensure your survey framework is relevant and creates ownership, we recommend involving HR, health & safety reps, and managers early in the process.
This helps strengthen both data quality and implementation success.

📊 Choose a framework that drives action

The most important thing about a survey framework is not just the questions – but what you can do with the answers.
Woba’s frameworks are designed to provide actionable data that’s easy to analyze and translate into real improvements.

🤝 Need help choosing the right framework?

We’re happy to guide you toward the best-fit framework – and support your efforts to build a healthy, sustainable workplace.

👉 Contact your Customer Success Manager or write to support@woba.io

How do I create a question?

You can add new questions to any survey template – whether it’s an existing Woba template or one you’ve created from scratch.

If you want to create a question from the ground up, here’s how:

1. Go to the Survey Designer and open the survey you want to add a question to.

2. Click "Create new question."

3. Choose a scale for how the question should be rated.

4. Select a theme and sub-theme the question belongs to.

5. Add a title for the question.

6. Write the question the participant should respond to.

7. Optionally, add help text to provide context or clarification.

8. Click "Create."

 

You can also add a question directly to a theme

Here’s how to do it:

1. Navigate to the Survey Designer and open the survey you want to edit.

2. Click "Add question to theme."

3. Select a scale for how the question should be rated.

4. Choose a sub-theme the question belongs to.

5. Add a title for the question.

6. Write the question you want participants to answer.

7. Optionally, add help text to provide clarification or context.

8. Click "Create."

 

What is a locked question?

A locked question is a question in a survey where neither the wording nor the rating scale can be edited.
This means the question is predefined by Woba and cannot be customized locally – unless you choose to deactivate or delete it (more on that below).

🎯 Why do we use locked questions?

Locked questions are designed with one clear purpose:
To give you valid, reliable data you can act on.

Here’s why they matter:

📊 External benchmarking

Because the question is standardized, you can compare your results with other companies in the same industry.
This makes it easier to understand whether you're performing above or below the market average.

👩‍⚕️ Expert-validated

Each locked question is formulated by experts in workplace health, well-being, and leadership – so you can trust that the questions are both relevant and scientifically sound.

🔁 Consistency over time

Locked questions remain the same from survey to survey, enabling you to track progress over time.
This also reduces the need for ongoing maintenance and ensures data quality.

🛠️ Can I remove a locked question?

Yes. You have full control over which locked questions are included in your survey:

• You can deactivate a locked question if it’s not relevant right now.

• You can also delete a locked question entirely from a specific survey – for example, if it doesn’t align with your current focus.

How can I edit a question?

If you've created your own question – and it's not a locked Woba question – you’re free to edit it.
Please note: Questions can only be edited if the survey template is not active or completed.

Here’s how to do it:

1. Navigate to the Survey Designer and select the relevant survey template.

2. Click the ⋮ (three dots) next to the question you want to edit.

3. Make your changes to the question content.

4. Click "Save."

🎥 Videoguide ⬇️

 

 

 

How do I add multiple languages?

Woba supports 15 languages in addition to Danish, and all questions are pre-translated when you use a Woba template.
You can add languages both when creating a survey template and after it has been created.

 

Add languages when creating a survey template:

 

 

Add languages to an existing survey template:

 

 

How do I use Woba’s question library?

Woba’s Question Library is designed to help you build strong, meaningful surveys without starting from scratch.

Here you’ll find research-validated questions designed to provide insight into wellbeing, stress, and the employee experience – so you can take proactive action.

📷 Screenshot: How to access the Question Library ⬇️

 

🧾 Step-by-step: How to use the Question Library

1. Go to the Survey Design view
   
   
2. Use the search bar in the top-left corner
   
   
3. Filter by theme (e.g., Leadership or Workload) and question type
   
   
4. Click to add questions – they’ll be added to the correct section automatically
   
   

💡 Tips for use

• Use validated questions to ensure benchmarking and data quality
• You can always reorder or adjust question types as needed

❓ Frequently Asked Questions

Can I edit a standard library question?

→ No, but you can create a custom version.

Are the questions translated?

→ Yes, all questions are translated into 16 different languages.

📋 Checklist before you move on

✅ Have you selected questions that match your purpose?

✅ Have you added any custom questions if needed?

✅ Are the questions relevant and easy to understand for employees?

 

How do I delete or disable a question?

• Go to Survey Design and open your survey
  
  
• Locate the question you want to remove
  
  
• Click the three dots “…” next to the question
  
  
• Choose Deactivate to hide it (you can reactivate it later)
  
  
• Choose Delete to remove it permanently

This is only possible if the survey hasn’t been sent

🎥 Videoguide ⬇️

 

💡 Use “Deactivate” if you are in doubt, or if you want to use it in a later survey.

How do I make a question mandatory?

When designing a survey, you can mark specific questions as mandatory, ensuring that employees must answer them before submitting.

How to make a question mandatory

• Open the survey template you want to edit
  
  
• Create or locate the question you want to make mandatory
  
  
• Click the icon next to the question
  
  
• Select Settings
  
  
• Enable the Mandatory question toggle
  
  
• Click Save

 

🎥 Videoguide ⬇️

 

How do I make a question conditional?

When designing a survey, you can add conditional questions – questions that only appear based on one or more specific answer options to a previous question.

Here’s how to set it up:

1. Navigate to the template you want to edit.

2. Create the question that will act as the trigger (the parent question).

3. Create the question(s) you want to make conditional.

4. Click the ⋮ next to the question you want to set as conditional
   (note: this question must come after the parent question).

5. Select Settings.

6. Enable Conditional question.

7. Choose the parent question that should trigger this one.

8. Select the answer option(s) that should activate the conditional question.

9. Click Save.

MANGLER VIDEO INDTIL BUG ER FIXED OMKRING BETINGET SPØRGSMÅL

Where can I set the anonymity threshold for a questionnaire?

The anonymity threshold ensures no individuals can be identified in survey results. It’s a vital feature to build psychological safety and honesty in your organization.

 How to set the anonymity threshold

• Go to Survey Design
  
  
• Click on Settings in the top menu
  
  
• Navigate to the field Anonymity Threshold
  
  
• Select the minimum number of responses required to display data
   
•  The minimum setting is 3
  
  
• Click Save 

🎥 Videoguide ⬇️

 

💡 A low threshold may lead to distrust – keep it as high as possible to ensure confidentiality.

 

Can I export my survey template?

In Woba, you can export a survey template as a CSV file, which you can then open and work with in a spreadsheet tool (e.g. Excel, Google Sheets or Numbers).

Export survey

1. Go to Designer.

2. Select the template you want to export.

3. Click .

4. The questionnaire is now being downloaded to your computer as a CSV file.

How do I make a copy of my questionnaire?

You can copy the template to a survey if you want to reuse or modify it without changing the original one.

You can copy a survey by going to the Survey Designer: Surveys > Designer

• Navigate to the Survey Designer.

• Select Copy next to the survey you want to duplicate

• An identical copy of the template will now be created

How do I test a survey?

Before sending a survey to all your employees, you can perform a final check by sending the survey only to the employees who will help test it (or just to yourself).

Afsend prøveundersøgelse

• Navigate to the Designer
• Click Copy next to the survey you want to test
• Click schedule the copied version of the survey
• You will be directed to the survey calendar
• Choose a start and end date
• It’s a good idea to set the start date to today
• Select recipients
• Click Schedule Survey
• Log in at app.woba.dk with the invited email
• Complete the survey

🎥 Videoguide ⬇️

 

What settings can I configure in a survey template?

Once you've designed a survey template, you can adjust its settings – as long as the survey has not yet been activated or completed.
If a template has already been used in a live survey, it will be locked and no longer editable.

You can configure the following settings:

• Anonymity threshold – Set the minimum number of responses required before results can be viewed for a department

• Allow response reset – Let participants delete their answers and restart the survey from scratch

• Show results to participants – Allow participants to see their own results after completing the survey, including personalized recommendations for low-scoring themes

• Enable chat – Allow admins to start a conversation with participants who have left comments. The participant remains anonymous but can see which admin they're chatting with

You can edit the template settings by going to:
Surveys → Designer → select survey template

1. Navigate to the Survey Designer and select the template you want to edit

2. Click Settings in the top menu

3. From here, you can adjust various settings for the template

How do I create a 1:1 (MUS) survey?

You can create a 1:1 (MUS) survey in Woba the same way you would create any other survey.
This is done in the Survey Designer using either Woba’s predefined MUS template or by creating your own from scratch.

• Create the survey template you want to use – or select Woba’s predefined MUS template

• Schedule the survey by going to the Calendar

• Select the individual employees who should receive the survey. You can expand departments under the "Select recipients and employees" dropdown

• Once an employee has submitted their response, you can view the results in the Overview and Risk Map. You can also filter by individual employees to access personal reports and insights

How do I create onboarding or offboarding surveys?