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🟢 Technical Requirements 01.12.2023

See below for the technical requirements needed to access our digital solutions.

You can use Woba Analytics and app.woba.io on most computers, mobile devices, and tablets.

Your device must have an internet connection.
In addition, it must be able to run the programs that support the functionalities.

Woba Analytics and app.woba.io

If your computer is a newer model, you can use our websites (analytics.woba.io and app.woba.io) without any issues. However, please be aware of a few technical requirements to get the most out of our product.


Browser and Operating System

Your browser is the program used to display websites. We have tested that logging in and using our websites works with the following browsers and operating systems:

Windows 8, Windows 10, Windows 11

 Browser  Support
 Firefox latest version   Yes
 Google Chrome latest version   Yes
 Edge latest version   Yes

 

Apple macOS Catalina, Big Sur, Monterey, Ventura (10.15, 11.6, 12.6) or later

 Browser  Support
 Safari latest version   Yes
 Firefox latest version   Yes
 Google Chrome latest version   Yes

 

Linux Ubuntu, Chrome OS - latest version

 Browser  Support
 Firefox latest version                No
 Google Chrome latest version   No

 

Screen Requirements
Your screen’s resolution and size affect the appearance of websites. We design our websites for a screen resolution of 1024 x 768 pixels. If your screen resolution is lower than this, you will see a scrollbar on the right side and at the bottom of the screen. Use it to view the entire page.

Browser on Tablet and Mobile
You can log in and use Woba Analytics and app.woba.io via the browser on your tablet and mobile device. However, please note that both are optimized for use on a computer. Therefore, we cannot guarantee that all features will work when using a tablet or mobile device.

Whitelist Woba.io’s Emails for Secure Delivery

To ensure you receive important messages from Woba.io, we recommend whitelisting the following email addresses and domains in your email system:

• noreply@woba.io

• support@woba.io

• smtp.postmarkapp.com

• pstmrk.it

By whitelisting these addresses and domains, you can prevent our emails from being mistakenly marked as spam or blocked by your email filter.

If you need assistance with the setup, please contact your IT administrator or our support team at support@woba.io.

Do you have any questions? See if our FAQ can help answer them.