Which settings and changes are locked once a survey has begun?
A guide to when settings can be changed once a survey has started
When you have scheduled a survey, you can change all settings and questions until the start date. After that, a number of settings and changes are locked. Additionally, a number of settings are further locked as soon as the first response to the survey is submitted. These will be reviewed below:
What CANNOT be changed?
After the survey's start date...
- Question: It is not possible to change the scale, theme, sub-theme, and answer options.
- Question settings: however, questions can still be excluded from the calculations.
- The order of questions and themes
- Removing employees or departments from a survey
After the first response...
- Anonymity threshold: for security reasons, this cannot be changed once the survey has received a response, as it determines whether a survey is anonymous or not.
What CAN be changed?
It is always possible to...
- Custom theme titles
- Question: title, question, and help text
- Enable/disable questions
- Adding new employees or departments to a survey
Note: If you wish to remove an employee or department from an ongoing survey, please contact Woba Support.